Privacy Policy

Last Updated: May 21, 2025

Introduction and Scope

At Beaumont Tree Masters (“BTM,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://beaumonttreemasters.com), contact us for services, or engage with us in any capacity.

This policy applies to information collected through:

  • Our website
  • Phone calls and text messages
  • Email communications
  • In-person consultations and property visits
  • Service delivery and follow-up communications

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address, and property address
  • Communication Information: Records of correspondence when you contact us
  • Service Information: Details about tree services requested, property characteristics, and service history
  • Payment Information: Credit card or other payment details (when applicable)
  • Website Usage Information: Information about how you use our website, including IP address, browser type, device information, pages visited, and time spent on our website

How We Collect Information

We collect information in several ways:

  • Directly from You: When you submit contact forms, request quotes, call us, or provide information during in-person consultations
  • Automatically: Through cookies and similar technologies when you visit our website
  • From Third Parties: Service providers who help us operate our business

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our services
  • To process and fulfill your requests for tree care services
  • To communicate with you regarding services, appointments, and follow-ups
  • To send you quotes, invoices, and process payments
  • To improve our website and services
  • To respond to your inquiries and provide customer support
  • To send you marketing communications (with your consent)
  • To comply with applicable laws and regulations
  • To protect our rights, privacy, safety, or property

Information Storage and Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to enforce our agreements.

Despite our efforts to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your personal information.

Third-Party Sharing

We may share your personal information with the following categories of third parties:

  • Service Providers: Contractors, subcontractors, business partners, and others who help us operate our business and provide services
  • Payment Processors: Companies that process payments on our behalf
  • Professional Advisors: Accountants, lawyers, and other professional advisors
  • Legal Authorities: When required by law, court order, or other legal processes

We do not sell your personal information to third parties.

Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us improve your experience and provide certain functionality.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly
  • Analytical/Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Enable enhanced functionality and personalization
  • Targeting Cookies: Record your visit to our website, pages visited, and links followed

Managing Cookies

Most web browsers allow you to control cookies through their settings. However, if you limit or block cookies, you may not be able to use all features of our website.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access: Request information about personal data we hold about you
  • Right to Rectification: Request correction of inaccurate information
  • Right to Erasure: Request deletion of your personal information under certain circumstances
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Request transfer of your information to another service provider
  • Right to Object: Object to our processing of your personal information

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request categories and specific pieces of personal information we collect
  • Right to Delete: Request deletion of personal information we have collected
  • Right to Opt-Out: Request to opt-out of the sale of your personal information (note that we do not sell personal information)
  • Right to Non-Discrimination: Receive equal service and pricing even if you exercise your privacy rights

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to remove that information.

Property Inspections and Documentation

Property Information Collection

During property inspections, our arborists and tree care specialists may collect additional information, including:

  • Property layout and features
  • Tree species, conditions, and locations
  • Photographs of trees and surrounding areas
  • Notes about potential hazards or concerns

Documentation and Images

We may take before and after photographs of your property to:

  • Document the condition of trees before service
  • Record completed work for quality assurance
  • Create training materials (with your permission)
  • Showcase our work in marketing materials (with your consent)

You have the right to request that we do not photograph your property or use such photographs for marketing purposes.

Data Retention for Remediation Reports

We retain tree service documentation, reports, and related information for a minimum of three years to:

  • Maintain service records
  • Support future tree care recommendations
  • Comply with industry standards and legal requirements
  • Address any post-service questions or concerns

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

For significant changes, we will provide a more prominent notice, which may include an email notification to the address we have on file.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Beaumont Tree Masters
6672 Phelan Blvd, Beaumont, TX 77706 • USA
Phone: (409) 257-6057
Email: beaumonttreemasters@gmail.com
Website: https://beaumonttreemasters.com

This Privacy Policy was last updated on May 21, 2025.